What happened to documents from Adobe Echosign?

[Cyberious]

I changed my email address in my old EchoSign account, which forced me somehow into using Document Cloud (was not my intention) and now all the contracts that I had out for signature have disappeared!!!!

What happened to all the documents that were out for signature in my EchoSign account? Are they still available to my clients? If I cannot access them, how can they?

[f77006072]

Good question ! Same for me.

[Rijul Raj Khurana · Accepted solution]

Hello Jane,

By default, if you register with same email address, all your documents would be linked to that only. If you want, you can inbox me your email address and I can quickly check.

Regards,

-Rijul