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Participating Frequently
October 14, 2015
Answered

What happened to documents from Adobe Echosign?

  • October 14, 2015
  • 2 replies
  • 881 views

I changed my email address in my old EchoSign account, which forced me somehow into using Document Cloud (was not my intention) and now all the contracts that I had out for signature have disappeared!!!!

What happened to all the documents that were out for signature in my EchoSign account? Are they still available to my clients? If I cannot access them, how can they?

This topic has been closed for replies.
Correct answer Rijul Raj Khurana

Hello Jane,

By default, if you register with same email address, all your documents would be linked to that only. If you want, you can inbox me your email address and I can quickly check.

Regards,

-Rijul

2 replies

Rijul Raj KhuranaCorrect answer
Inspiring
December 20, 2015

Hello Jane,

By default, if you register with same email address, all your documents would be linked to that only. If you want, you can inbox me your email address and I can quickly check.

Regards,

-Rijul

f77006072
Participant
December 16, 2015

Good question ! Same for me.