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The lag during signing makes it almost useless. I can't have clients slow down their signature so the software can keep up. I'm using a laptop with i7 cpu @ 2.6ghz with 8 gb ram and a touchscreen. Is this a touchscreen issue?
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Hello Tim,
Just to confirm if the signer is signing the document in the browser or using E-Sign application? If he is using browser, then sometimes old cache and cookies tends to make the interaction slow. I would recommend to clear the cache and cookies of browser and also, make sure the browser is upgraded to latest version.
Let me know if still the issue persists.
Regards,
-Rijul
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It is when signing in eSign application.
Tim Leontowicz Century 21 Fusion 306-281-8888 Tim@myhomesforsale.ca