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Windows 10 and MS Edge browser

New Here ,
Aug 02, 2016

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Will document sign work with Edge (Installed as part of upgrade to Windows 10). Currently, I can only send a doc for signature by switching from MS Edge to  Internet Explorer

Could be a hiccup between your computer and the server. Try it again with Edge and see if it works the second time.

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Bug Error, Feature Request or Idea, Questions Need Help

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Windows 10 and MS Edge browser

New Here ,
Aug 02, 2016

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Will document sign work with Edge (Installed as part of upgrade to Windows 10). Currently, I can only send a doc for signature by switching from MS Edge to  Internet Explorer

Could be a hiccup between your computer and the server. Try it again with Edge and see if it works the second time.

Topics

Bug Error, Feature Request or Idea, Questions Need Help

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294

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Aug 02, 2016 0
Adobe Employee ,
Aug 06, 2016

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Hi keithg63909265

This is a web based application and works best on Google Chrome.

I will suggest you to try once to use it on other browser.

Regards,

Meenakshi

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Aug 06, 2016 1
New Here ,
Aug 09, 2016

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Many thanks

IE & Chrome work but MS Edge (another browser) doesn't. Does not make sense to me.

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Aug 09, 2016 0
Adobe Employee ,
Aug 10, 2016

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Hi Keith,

What version of MS Edge do you have? We tried on version 25.10586 and things worked as expected.

Also, if you can elaborate the exact problem you are facing, that will be really good. Do you see blank pages? Any errors? Are you able to open other websites fine? Are you able to login fine? If yes, which page has the issues in Edge?

Thanks

Sameer Puri

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Aug 10, 2016 0
New Here ,
Aug 12, 2016

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Hi  Sameer

I was in Adobe Sign. Completed all the details and added signature field for intended recipient. Hit send and watched dots circle until I gave up and closed out of Adobe Sign. Logged into Adobe Sign using IE 11 and found the pdf had been parked in drafts. I opened it, checked the detail and hit send – whoosh it was delivered as it should be.

MS Edge came as part of my upgrade to Windows 10. I had Windows 7 so it was time to “get with it”. It all looks good and I have managed endless tweaks to get Windows 10 to do much of what I need to run my business.

You asked which version of MS Edge is installed. It is 25.10586.0.0

Keith

[signature deleted by host]

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Aug 12, 2016 0
New Here ,
Aug 12, 2016

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MS Edge is the same version as yours

I was in Adobe Sign. Completed all the details and added signature field for intended recipient. Hit send and watched dots circle until I gave up and closed out of Adobe Sign. Logged into Adobe Sign using IE 11 and found the pdf had been parked in drafts. I opened it, checked the detail and hit send – whoosh it was delivered as it should be.

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Aug 12, 2016 0
LEGEND ,
Aug 12, 2016

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Could be a hiccup between your computer and the server. Try it again with Edge and see if it works the second time.

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Aug 12, 2016 0
New Here ,
Aug 13, 2016

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Many thanks - yes it appears to be a blip. Not had a blip before and, since my opening post, a great many settings have been changed within Windows 10 to resolve issues with other software that I regularly use. Hopefully, one of the changes I have made will ensure no future blips.

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Aug 13, 2016 0
LEGEND ,
Aug 13, 2016

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This pretty probably has nothing to do with your computer or Adobe's servers. She sometimes packets get lost and communications get dropped. The internet was designed to survive a catastrophe but not work 100% reliably.

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Aug 13, 2016 0