Can't see any 3d objects in substance viewer, and 3d objects just load as a blank layer in photoshop

[John_Finlayson]

Can't see any 3d objects in Photoshop Beta or Substance viewer.

Just appear as blank layers or empty grids

[Cramseur]

Hi John, sorry this is happening to you. Thank you for providing the log file! Could you screenshot what youa re seeing such as the blank layers and empty grids? 

I had some follow up questions:

- Where you ever able to drag 3D objects before? Or is this the first time you are using the Viewer and the Plugin?

- What type of 3D objects where you trying to import?

- Did it any of the programs crash on you when you try to drag the 3D objects? Did anything error messages pop up?