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44:23 after moving account

New Here ,
Jan 30, 2023 Jan 30, 2023

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A simple XD file, 5 artworks, nothing special (is almost a prototype).

 

1) Trying to share a link: unable to create it (44:23).

2) I escluded an artwork (named "A" eg.) with an image from sharing, then tried again to create link. It worked.

3) I added the escluded artwork "A", and update the first link. It worked (why ?????).

3) Then, I had to add 2 more artworks. Again 44:23.

4) I tried to make a different link with those 2 new artworks. Again 44:23.

5) I tried to update the first link, including the 2 new artworks escluding the famous first artwork "A" with image. Again 44:23.

6) I'm writing here this post, frustrated.

 

I never had this type of issue since, 1 month ago, I moved my personal account into a Team subscription. After it, I started to have frequently this type of error.

 

Ps. When I moved my account inside a Team subscription, I lost all my cloud files (I had to backup all my .xd files and then re-upload to the "new" cloud space).

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Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

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Hi @Gianni_Onit ,

 

Sorry to hear about the trouble. Will it be possible for you to share the file with us? You can add the file to a shared location and share the link with me by clicking on my name.

 

Regards

Rishabh

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