• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

44:23 after moving account

New Here ,
Jan 30, 2023 Jan 30, 2023

Copy link to clipboard

Copied

A simple XD file, 5 artworks, nothing special (is almost a prototype).

 

1) Trying to share a link: unable to create it (44:23).

2) I escluded an artwork (named "A" eg.) with an image from sharing, then tried again to create link. It worked.

3) I added the escluded artwork "A", and update the first link. It worked (why ?????).

3) Then, I had to add 2 more artworks. Again 44:23.

4) I tried to make a different link with those 2 new artworks. Again 44:23.

5) I tried to update the first link, including the 2 new artworks escluding the famous first artwork "A" with image. Again 44:23.

6) I'm writing here this post, frustrated.

 

I never had this type of issue since, 1 month ago, I moved my personal account into a Team subscription. After it, I started to have frequently this type of error.

 

Ps. When I moved my account inside a Team subscription, I lost all my cloud files (I had to backup all my .xd files and then re-upload to the "new" cloud space).

Views

172

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

Copy link to clipboard

Copied

LATEST

Hi @Gianni_Onit ,

 

Sorry to hear about the trouble. Will it be possible for you to share the file with us? You can add the file to a shared location and share the link with me by clicking on my name.

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines