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michalenee67702909
Participant
June 21, 2018
Answered

9.0.12 blocked in Windows

  • June 21, 2018
  • 3 replies
  • 820 views

I recently did an update from 8.0.22.11 to 9.0.12. Once the update was completed XD will no longer open and states the app is being blocked by the system administrator. I went back to 8.0.22.11 and XD will once again open correctly.

Are there issues with XD 9.0.12 and Windows 10 Version 1709 OS Build 16299.492?

    This topic has been closed for replies.
    Correct answer michalenee67702909

    Yes I am on an enterprise network and will ask them to do so.

    Thank you.

    3 replies

    Participant
    August 27, 2018

    Eu tenho o mesmo problema. O que eu preciso fazer?

    Thanks!

    michalenee67702909
    michalenee67702909AuthorCorrect answer
    Participant
    June 21, 2018

    Yes I am on an enterprise network and will ask them to do so.

    Thank you.

    Atul_Saini
    Community Manager
    Community Manager
    June 21, 2018

    Hi Michalenee,

    Sorry for the inconvenience that it has caused to you and thanks for sharing the information about your Windows 10 OS build and Adobe XD. I would like to know if you are operating under an enterprise network? If yes, please connect with your administrator and ask them to raise a case with Adobe support.

    Thanks,

    Atul_Saini