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Accessing a cloud file from a deactivated account

New Here ,
Jan 21, 2024 Jan 21, 2024

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Hello everyone,

 

Last year I pursued a minor in design and received an Adobe license through the school.

Now I my own Adobe account again, but unfortunately, I lost all the files associated with the school account. Despite attempting to sign in, it seems I no longer have a valid license. Does anyone know a way on how I might get access and transfer the license to my current account?

 

Thank you in advance for your assistance!

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Data loss , How to

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Adobe Employee ,
Jan 22, 2024 Jan 22, 2024

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Hi,

 

Thank you for reaching out. Please try the suggestions shared in this article, and feel free to update the discussion if you need further assistance.

 

Thanks

Rishabh

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