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keyaa59450060
Participant
January 21, 2019
Answered

Adobe cloud sync issue

  • January 21, 2019
  • 1 reply
  • 482 views

Where to find files locally? I can see them on Adobe cloud. Sync stopped since Jan 2019

    This topic has been closed for replies.
    Correct answer keyaa59450060

    Discussion successfully moved from Adobe Creative Cloud to Adobe XD CC

    I suppose, you should look here then:


    Sorry for trouble. I found the files at following location - Cloud Documents. I was searching in Local Creative Cloud Documents.

    1 reply

    Abambo
    Community Expert
    Community Expert
    January 21, 2019

    You find your files locally at the path as shown on the picture:

    Click the 3 Dots -> Preferences -> Creative Cloud -> Files!

    ABAMBO | Hard- and Software Engineer | Photographer
    keyaa59450060
    Participant
    January 21, 2019

    Pre- Jan 2019 files are accessible? The files that are not synced are not. Is there any way I can recover those files?

    Abambo
    Community Expert
    Community Expert
    January 21, 2019

    "recover" means that you have lost your files?

    Files are stored locally at the location marked by "Open Folder" (opens Finder/Explorer).

    Files are stored on the cloud at the location marked by "View on Web" (opens browser)

    Click both for getting you to the correct location.

    Make sure that "Pause File synching" is not enabled.

    ABAMBO | Hard- and Software Engineer | Photographer