I was working with my team in a cloud document like everyday when a message appeared telling my that xd as to close due to changes can not fusion and then that an erroro ocurred and that I am not connected to the internet.
The thing is that i am connected to the internet as I can surf with no problems but Xd does not let me open the files in the cloud nor work with my team as it thinks that I am not connected.
I need to fix this asap as I can´t work without xd.
Does anybody know how to fix this?
Sorry to hear about the trouble. Please ensure that you have the latest version of XD which is 37.1. If you are already on the latest version, please try the steps shared below:
Does not solve the problem!
I had the same issue. Try turning OFF the internet & then open the file. It should work fine. Post that turn ON the internet & upload.