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fxmountain
Participant
December 4, 2017
Answered

Adobe XD CC & VM - Can't update to newest version (GER/ENG)

  • December 4, 2017
  • 1 reply
  • 3628 views

Hello,

I am working on Debian 10 (Linux) and have a Windows 10 VM (virtualbox) running for Adobe programms. Most are finde, but recently got some problems with Adobe XD CC -  Can't update. Sidenote: I would love to see a linux version.

Update Error:

"Der GPU-Treiber Ihres Computers ist veraltet. Treiber müssen DirectX 3D DDI ab Version 10 unterstützen und Intel-Treiber müssen im Jahr 2014 oder später veröffentlicht worden sein."

(I need directX 3D DDI version 10 or higher - git DirectX version 12, and Intel drivers from 2014 or newer - have no clue).

I did contact Adobe but i would also like to hear some user voices.

Can someone help me? Thanks.

    This topic has been closed for replies.
    Correct answer Peter_Flynn

    As you saw in the error message, you need a system that support Direct3D DDI version 10 to run XD.  If your system only supports DDI version 9, then you won't be able to run XD.

    If you'd like to double-check, on your system you can run dxdiag and look in the Display tab.

    1 reply

    ankushr40215001
    ankushr40215001
    Inspiring
    December 5, 2017

    Hi fxmountain,

    There are essential minimum hardware requirements for XD to work.

    Please see this doc- Adobe XD System requirements.

    I am not sure if VM will meet all these requirements.

    Regards,

    Ankush

      F
      fxmountainAuthor
      Participant
      December 8, 2017

      Hello Ankush,

      The Vm i am using, comes with graphic support. It is also able to handle processor and ram from host.

      It is running on 1920x1080. And comes with a custom GPU driver (VBoxDispD3D.dll Version 5.2.0.0). Direct3D-DD is on 9Ex. Direct3D-Acceleration is activaded.

      Does that helps?

      P
      Adobe Employee
      Peter_FlynnCorrect answer
      Adobe Employee
      December 12, 2017

      As you saw in the error message, you need a system that support Direct3D DDI version 10 to run XD.  If your system only supports DDI version 9, then you won't be able to run XD.

      If you'd like to double-check, on your system you can run dxdiag and look in the Display tab.

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