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Adobe XD Cloud file lost my previous versions in history

New Here ,
Mar 31, 2023 Mar 31, 2023

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I've been working all afternoon on the Adobe XD file and I lost connection with internet for a minute and all my work dissappeared.

When I try to revert to the previous version of the file I can only see a version from 4h ago (image attached).

Screenshot 2023-03-31 at 19.20.25.png

 

Please help me find my lost work.

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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I think it hasn't been saved as Internet connection has been lost. 

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Adobe Employee ,
Apr 05, 2023 Apr 05, 2023

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Hi @Aleksandra22515288kub3 ,

 

We're so sorry to hear about the trouble. You can also check the auto-save folders to look for the files. You can find these folder at these locations:

 

Windows: \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

 

macOS: ~/Library/Application Support/Adobe/Adobe XD

 

The best way to look for the files is through time-stamp as the file may not exist with the actual file name.

 

Thanks

Rishabh

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