Copy link to clipboard
Copied
I've been working all afternoon on the Adobe XD file and I lost connection with internet for a minute and all my work dissappeared.
When I try to revert to the previous version of the file I can only see a version from 4h ago (image attached).
Please help me find my lost work.
Copy link to clipboard
Copied
I think it hasn't been saved as Internet connection has been lost.
Copy link to clipboard
Copied
We're so sorry to hear about the trouble. You can also check the auto-save folders to look for the files. You can find these folder at these locations:
Windows: \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState
macOS: ~/Library/Application Support/Adobe/Adobe XD
The best way to look for the files is through time-stamp as the file may not exist with the actual file name.
Thanks
Rishabh