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C
castr
Participant
February 29, 2020
Question

Adobe XD crashes everytime

  • February 29, 2020
  • 1 reply
  • 926 views

When I'm working XD crashes randomly. It just closes whitout any glitch or something.. Just working and the next second its closed.. And sometimes it takes 2 minutes to crash, sometimes it takes more.. But the end resault is always a CRASH.. PLEASE HELP.. I want to use XD but it seems to be impossible for me.... WHY 

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1 reply

C
castrAuthor
Participant
February 29, 2020

I am with DELL T5500

with

Intel Xeon E5640

12GB DDR3 ECC

nVidia Quadro 2000

 

Could it be from the hardware or something? I am with the last drivers provided from nvidia's website v377.83

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
February 29, 2020

Please try to use the Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

C
castrAuthor
Participant
October 5, 2020

Could it be because of an old xeon processor? It is quad core with multithreading or could it be from the RAID option, or old video card ( quadro 2000 )

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