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S
saVa-K8Rpm1
Participant
November 26, 2018
Answered

Adobe XD crashes on opening

  • November 26, 2018
  • 4 replies
  • 1717 views

Привет всем, решил я попробовать программу Adobe xd. Установил, открываю и тут облом. Открывается белое пустое окно и через примерно 30 секунд оно закрывается. Помогите разобраться пожалуйста.

This topic has been closed for replies.
Correct answer Preran

Following up on Atul's request. Please share the details with us so that we can better help you.

If you are in a rush, please get in touch with Adobe tech support Contact Customer Care​ for further investigation.

Thanks,

Preran

4 replies

E
evgeniye57780337
Participant
August 18, 2019

Мне помогло отключение в диспетчере устройств встроенного видеоадаптера.

T
Thedrumsroll
Participant
January 2, 2020

Укажите пожалуйста, какого именно?

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
December 14, 2018

Hi there, in case you are is still facing this issue, I would request you to try the steps mentioned on this link: - Adobe XD shows white screen after launch and crashes on Windows and update this discussion with the results.

Thanks,

Atul_Saini

Preran
PreranCorrect answer
Legend
November 27, 2018

Following up on Atul's request. Please share the details with us so that we can better help you.

If you are in a rush, please get in touch with Adobe tech support Contact Customer Care​ for further investigation.

Thanks,

Preran

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
November 27, 2018

Hi saVa,

Sorry that you are unable to use Adobe XD. Could you please share the OS version and build which you are using? I would also request you to share the Graphics card drivers version as well.

Thanks,

Atul_Saini

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