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PaJe1005
Participant
July 12, 2020
Question

Adobe XD crashes on "preview"

  • July 12, 2020
  • 1 reply
  • 1226 views

Hey everyone,

I recently bought a windows laptop for working purpose and XD works fine until I try to preview my work. It becomes blank for a few seconds before crashing.

Never had this problem on Mac, and my XD is updated to the latest version.

Any ideas on the cause of this issue ? Are there any solutions ?

Thanks !

    This topic has been closed for replies.

    1 reply

    Ares Hovhannesyan
    Community Expert
    Community Expert
    July 13, 2020

    Can you info  of OS and hardware? 

    PaJe1005
    PaJe1005Author
    Participant
    July 13, 2020

    I'm on Windows 10 and my laptop is the Huawei Matebook X Pro 2020. 

    italosan
    Community Expert
    Community Expert
    July 14, 2020

    Do you happen to see a blank screen when you start Adobe XD?