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Participating Frequently
October 4, 2020
Answered

Adobe XD crashes while editing text in Right-to-left language

  • October 4, 2020
  • 2 replies
  • 1945 views

Hi,

 

Whenever I try to write anything in Hebrew the program crashes the moment I write more than one letter.  

Attached here is a video showing the events leading up to the crash:

 

 

 

 

 

 

 

 

 

 

 

 

 

Font used is Helvetica Neue, the program's default.

 

I'm on MacOS Catalina, Version 10.15.6

I'm using XD's latest version, 33.1.12. I tried reverting back to 33.0.12 and 32.2.22 as well to see if the problem persists, and still exists there as well.

 

Please help me address this issue and find a fix.

 

Thank you,

Ophir

This topic has been closed for replies.
Correct answer Mihnea Ovidenie

Hi,

 

Ok. I filed an issue and we will take a look into it asap. Did i understand correctly that the problem exists in 32.2 as well?

 

Cheers,

M. 

2 replies

Mihnea Ovidenie
Community Manager
Community Manager
October 6, 2020

Hi,

 

I am sorry to hear that. If i saw correctly, it happened when using area text. Does it happen if you are using point text?

 

Cheers,

M.

Ophir S.Author
Participating Frequently
October 6, 2020

Hi,

 

Yes, it happens, but not immediately - I can use the program for a short while without any problem (a couple of minutes) and then suddenly it collapses.

 

Thanks,

Ophir

Mihnea Ovidenie
Community Manager
Mihnea OvidenieCommunity ManagerCorrect answer
Community Manager
October 6, 2020

Hi,

 

Ok. I filed an issue and we will take a look into it asap. Did i understand correctly that the problem exists in 32.2 as well?

 

Cheers,

M. 

Ares Hovhannesyan
Community Expert
Community Expert
October 4, 2020

Can you share full comments and details that have been hided in alert note. They can be helpfull to investigate problem.

Ophir S.Author
Participating Frequently
October 4, 2020
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