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Inspiring
December 2, 2020
Question

Adobe XD Crashing on Big Sur

  • December 2, 2020
  • 1 reply
  • 893 views

Adobe XD Crashing on Big Sur ,is there any way to fix ?

 

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Legend
    December 2, 2020

    Hi there,

     

    Sorry to hear about the trouble. Could you please share a few more details like:

     

    1. The version of XD.
    2. Is this happening while working on a specific file or multiple files?
    3. Is it crashing while performing a specific action or it's crashing randomly?
    4. Would you mind generating the logs using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the URL with us here?

     

    We'll try our best to help you with it.

     

    Regards

    Rishabh

    mosaico20Author
    Inspiring
    December 2, 2020

    it happens since after i updated my system to BIG SUR, the version is 35.1.12

     

    the log from system shows "Service exited due to SIGSEGV "。it looks its Compatible Issues 

    Community Expert
    December 2, 2020

    > it happens since after i updated my system to BIG SUR

    Just curious, why do you want to do that?