Skip to main content
Participant
September 18, 2020
Answered

Adobe Xd design/prototype links are currently down

  • September 18, 2020
  • 12 replies
  • 3555 views

Design review/Exported links are currently down for us. Refreshing the page and clearing cache don't work, obviously. Looks like something do to with the Xd servers or the cloud having problems.

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    We're so sorry to hear about the trouble. There was an outage reported and it seems to be resolved, so please refresh the page and check if you are able to preview the prototype or if you need any further assistance.

     

    Regards

    Rishabh

    12 replies

    franciscoc4483392
    Participant
    June 8, 2021

    Same here

    sofiao95297805
    Participant
    June 8, 2021

    same problem for me too !

    Participant
    June 8, 2021

    The same problem is unfortunately applying to me at the moment.

    Participant
    June 8, 2021

    Is this happening again? Currently any Adobe Xd i've shared is down!
    Also i'm able to create new XD link but got the same message every time!

    Caglar Akceken
    Participant
    June 8, 2021

    I've same problem again.

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    September 18, 2020

    Hi there,

     

    We're so sorry to hear about the trouble. There was an outage reported and it seems to be resolved, so please refresh the page and check if you are able to preview the prototype or if you need any further assistance.

     

    Regards

    Rishabh

    Participant
    September 18, 2020

    It is frastruting that the link was not function for over 20-30 minutes suddenly about 1 hour ago.

    It is OK now... Just wanna share this incident...

     

    Rishabh_Tiwari
    Legend
    September 18, 2020

    Hi there,

     

    Sorry to hear about the trouble. There was an outage reported and it seems to be resolved, so please refresh the page and check if you are able to preview the prototype or if you need any further assistance.

     

    Regards

    Rishabh

    maxOBXAuthor
    Participant
    September 18, 2020

    As of now, the links are up again, refresh your pages and the links should be working again. It may depend on region so keep that in mind.

    Participant
    September 18, 2020

    Perfect timing for my design review in 20 min.... 😞

    mykalb
    Participant
    September 18, 2020

    Same issue. Appears to be happening globally or at least in US and India for sure.

    Participant
    September 18, 2020

    Globally

    Participant
    September 18, 2020

    This seems to be happening to a lot of people right now, seems like an issue on the Adobe back end.

    Ares Hovhannesyan
    Community Expert
    Community Expert
    September 18, 2020

    There is some temporary issue with CC. Sorry for inconvenience

    Participant
    September 18, 2020

    All shared links worked fine a few mins ago now... Then they are suddenly not working! My teams aren't able to view them either. 

    Ares Hovhannesyan
    Community Expert
    Community Expert
    September 18, 2020

    There is temporary issues with CoreSync. I have similar "disconnection" during today