Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe XD dropdown menus are greyed out and darker. Is there a way to remove this?

Community Beginner ,
Aug 18, 2021 Aug 18, 2021

nataliem31843181_0-1629276904398.png

Hello! Adobe XD dropdown menus are greyed out and darker. Is there a way to remove it? The shadow/darker menus are very annoying. Do you have the same or similar issue? I noticed it only after the latest update. I am on Windows.

 

Thank you for your help 🙂

TOPICS
How to , Known Issue
485
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 18, 2021 Aug 18, 2021

Hi there,

 

Sorry to hear about the trouble. This is not expected, so could you please try the steps shared below:

 

  1. Please check if there is any pending updates for Windows OS, if yes, please update OS to the latest version.
  2. Please update display drivers to the latest version as per the manufacturer's website.
  3. If nothing helps, please check if it's happening on a specific file or multiple files? If it's happening on multiple files, please uninstall XD using the Adobe Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and then re-install XD and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 18, 2021 Aug 18, 2021

Thank you, Rishab 🙂

I will try now 🙂

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 18, 2021 Aug 18, 2021
LATEST

Thank you, Rishab 🙂 It worked!

I uninstalled and reinstalled XD 🙂

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines