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Adobe XD files lost

New Here ,
Feb 12, 2023 Feb 12, 2023

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Hi,

 

Recently my adobe CC license was revoked as per an internal request by my team as we no longer needed it. The account had some files which we needed, after the revocation, I am unable to find the adobe xd files in your files section. It was not in my cloud storage as well. Currently, adobe xd shows that I am on the starter pack.

 

Can anyone help me guide to where can I find my old files?

TOPICS
Data loss , Download install and licensing , Open and save docs

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Adobe Employee ,
Feb 13, 2023 Feb 13, 2023

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Hi @shivamkatyan ,

 

I'm sorry that your Adobe CC license was revoked and that you cannot find your Adobe XD files. Please try the suggestions shared in this similar discussion and let us know if this helps or if you need further assistance.

 

Regards

Rishabh

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