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Shubham5EAD
Participant
May 31, 2021
Question

Adobe xd frezzes constantly

  • May 31, 2021
  • 2 replies
  • 666 views

It started from Friday, while working on xd it is freezing a number of times and not able to work. When xd the frezzes I need to get out og xd and start again. Please see through to it.

    This topic has been closed for replies.

    2 replies

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    May 31, 2021

    Hi, what version of Adobe XD are you using? What are the features of your computer? If you use a computer with Windows, have you tried to follow the procedure described by @BeGreen37?

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      BeGreen37
      Participant
      May 31, 2021

      I have the same problem. At first I thought the Adobe cloud connection was unstable. I have 1Gbit connection to my ISP.  But local xd-files are also slow.  But now i think the latest Windows 10 update might be the issue.   I am running the latest update of Windows 10 Pro: 21H1.  I am reverting now to an older windows 10, since i have deadline thursday.  I'll give a update how the downgrade has worked out.

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      BeGreen37
      Participant
      May 31, 2021

      Yep. In my case it's the latest windows 10 update 21H1 that's causing the problems.  First I reinstalled Adobe CC suite entirely, using the cleaner tool.   But the problem persisted.  Then i reverted back to Windows 10 20H2 and problems are gone.

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      fnonaka
      Inspiring
      July 17, 2021

      Mine is 20H2 too but the problem persisted.

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