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Adobe XD is crashing while editing text.

Community Beginner ,
Nov 25, 2019 Nov 25, 2019

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Hello, I am in trouble with the latest version of xd. When I start typing with the text tool, it just crashes the app.

 

 

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Crash on windows , Product performance

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correct answers 2 Correct answers

Adobe Employee , May 12, 2021 May 12, 2021

Hi there,

 

We are sorry for the trouble. In addition to what our experts have asked and suggested, I would suggest changing focus like minimizing and maximizing the XD window that helped various customers in past.

 

I am also checking with the team if there is a bug logged for this issue.

 

I will update here as soon as I hear back from the team.

 

Thanks,

Harshika

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Adobe Employee , May 13, 2021 May 13, 2021

Update: I checked with the team, there is already a bug logged for the issue and they identified that it's a Microsoft issue and they are working with the team to identify the root cause of it. 

 

We will update you as soon as the issue is fixed. 

 

Thanks,

Harshika

 

 

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replies 230 Replies 230
New Here ,
May 16, 2023 May 16, 2023

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Even I am a microsoft user, and have been facing this issue for months now. Everytime the text field freezes, I need to minimize-maximise my xd window. I don't know when will this be resolved. I have had 3-4 xd updates since but none of them fixed this bug.

 

Why do I have the worst user experience pertaining to any software I have ever used on Adobe XD? Where as this software is for me to design user experiences for users. But Adobe XD fails to provide a good experience to its users.

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New Here ,
May 19, 2023 May 19, 2023

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hi everybody! Does anybody know if this happen in macosx? I'm seriously thinking on switching to macos again...

Regards!

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

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The Adobe XD application crashed when trying to edit. I have the latest update and am using macOS Sonoma Version 14.1.1. 

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

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I also tried to Quit the application but won't close. I going to restart my MacBook to see if that will help.

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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Ok the fact that this hasn't been fixed years after people started complaining about this bug is completely ridiculous.

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New Here ,
Jan 29, 2024 Jan 29, 2024

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LATEST

Hi! any update for this? 🙂 it's 2024 I still have the same issue too hehe

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