Adobe XD keeps crashing

New Here ,
Nov 03, 2021 Nov 03, 2021

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When I try to open XD it opens up a file with it that I have no access to since it was a file in my cloud - the file has been deleted, but it keeps opening with the program. I cannot choose the file or close it down.

I have tried uninstalling everything, use earlier versions, delete my cache etc and nothing works.


Anyone who knows what to do to fix this issue? Because right now I am completely unable to use XD. I can't create new files, and I cannot open and edit existing ones.

Screenshot 2021-11-03 at 14.56.33.png

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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Please review these notes. https://helpx.adobe.com/xd/help/migrate-design-systems-to-creative-cloud-libraries.html

 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Hi thanks for the link, but no it doesn't solve the issue. XD still keeps crashing/not responding whenever I create a new document, or want to edit an existing one.

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