Adobe XD launching into a white screen

[FranciscoHaretche]

Hello!, I've been using adobe xd for some time, I updated windows and now it opens into a white screen in which I cant do nothing, I tried CTRL+O and CTRL+N and nothing. I would like to get some help!. Thanks!.

[italosan]

Hi, could you provide more information about your computer's specifications and the Adobe XD version?

[FranciscoHaretche]

Sure, Windows 10 Home 10.0.18362 Build 18362, Intel i5 6200u, 8 gb Ram.

Adobe XD - Free Latest Version.

[italosan]

Try to follow this guide and keep us informed if the problem has been solved. Adobe XD shows white screen after launch and crashes on Windows