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24

Adobe XD Link Error – “Something went wrong” Message

New Here ,
Oct 17, 2025 Oct 17, 2025

Hello Adobe Support,

I’m encountering an issue when trying to open a shared Adobe XD link. Instead of loading the file, I get the following error message:

Something went wrong. You can try accessing the link again or, if the error persists, report the error.

I’ve already tried the following:

  • Refreshing the page

  • Accessing the link in incognito/private mode

  • Clearing my browser cache

  • Trying a different browser and device

Unfortunately, the error persists. Could you please help me resolve this issue?


Thank you,
Joe

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New Here ,
Oct 20, 2025 Oct 20, 2025

I'm having the same issue. Still not working and I always get an Error 44:63 when I try to publish a new link.

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New Here ,
Oct 20, 2025 Oct 20, 2025

I'm facing the same issue..

 

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New Here ,
Oct 20, 2025 Oct 20, 2025

Me to all project

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New Here ,
Oct 20, 2025 Oct 20, 2025

Yup. Same error here too. Seems like it's effected all links from past projects too, not just new ones.

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New Here ,
Oct 20, 2025 Oct 20, 2025

Hello, I have the same problem and it is very disruptive for my teams and me.

 

 

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New Here ,
Oct 20, 2025 Oct 20, 2025

i also have the same problem

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New Here ,
Oct 20, 2025 Oct 20, 2025

I also encountered the same problem

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New Here ,
Oct 20, 2025 Oct 20, 2025

same here, can't open all shared project links and can't update them

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New Here ,
Oct 20, 2025 Oct 20, 2025

Also getting this error, and can't even report the issue to the chatbot which is down. Adobe having some issues it seems.

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Community Beginner ,
Oct 20, 2025 Oct 20, 2025

I am also experiencing this issue. My own projects and links from other designers.

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New Here ,
Oct 20, 2025 Oct 20, 2025

Same here!! Can't seem to access any created links for any project. Creating new links doesn't seem to work either. This creates major problems!

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New Here ,
Oct 20, 2025 Oct 20, 2025

I'm facing the same issue..

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New Here ,
Oct 20, 2025 Oct 20, 2025

When someone will fix it? I have the same with all projects to customers..

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New Here ,
Oct 20, 2025 Oct 20, 2025

Also an error with links in Adobe XD!

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New Here ,
Oct 20, 2025 Oct 20, 2025

Sto riscontrando lo stesso identico problema con l'aggiornamento e la creazione del link

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New Here ,
Oct 20, 2025 Oct 20, 2025

same !
From Belgium…

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New Here ,
Oct 20, 2025 Oct 20, 2025

Me to all project !

 
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New Here ,
Oct 20, 2025 Oct 20, 2025

This appears to be a global issue! Lets hope its solved fast

 

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New Here ,
Oct 20, 2025 Oct 20, 2025

I have the same problem. And can't seem to create a new link either. This is very critical to my work - needless to say...

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New Here ,
Oct 20, 2025 Oct 20, 2025

Same Problem here. All links stopped working and I also can't update them or create new links.

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New Here ,
Oct 20, 2025 Oct 20, 2025

I'm having the same issue.

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New Here ,
Oct 20, 2025 Oct 20, 2025

Same problem here. Still blocking my workflow !

Can't update link, can't see my prototype and can't signal it....

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New Here ,
Oct 20, 2025 Oct 20, 2025

likely related to the ongoing Amazon (AWS) major outage

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New Here ,
Oct 20, 2025 Oct 20, 2025

Same problem for me. Can't create links or view my older ones. 

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