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Participant
December 9, 2017
Answered

Adobe XD makes my PC restart.

  • December 9, 2017
  • 1 reply
  • 680 views

Hello.

System: Windows 10 with latest updates.

So I've used the Adobe XD Beta for some time, and it works perfectly.

Haven't been using it for a while, so when I started it up today, it wanted me to update to new release version.

After that, when I open up Adobe XD and click around in the menus, my computer freezes then it restart itself.

Anybody got any Idea whats going on?

I tried to reinstall Adobe XD, but didn't have any effect.

As far as I can tell, it only happens to Adobe XD newest version.

This topic has been closed for replies.
Correct answer Merkoen

Well, the newest update fixed the problem.

No idea what the devs did, but it works perfectly now

1 reply

MerkoenAuthor
Participant
December 9, 2017

Here is another clip.

When opening up a new file, I can make squares and what not, but with really bad performance.

As soon as I go up to the menu, it freeze and the PC reboots.

System:

OS: Windows 10 Pro

CPU:Intel Core i7-5820K 6 Core

GFX Card: Nvidia Geforce 1080

Memory: 16GB

HDD: Intel PCI SSD

And as I mentioned in previouse post, all other programs seems to operate as normal.

I haven't tested any other Adobe products, as I'm only subscribed to Adobe XD at the moment.

Both Windows and GFX drivers are updated.

MerkoenAuthorCorrect answer
Participant
December 14, 2017

Well, the newest update fixed the problem.

No idea what the devs did, but it works perfectly now