Adobe XD - maximum number of invitations reached

New Here ,
Apr 14, 2022 Apr 14, 2022

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I'm trying to share a file, and I get the error "maximum number of invitations reached".

I am on Enterprise account and there is no limitation for that feature. never experienced such problem before probably V.49 update

I signed out and signed in, reinstalled, restarted my computer. it wan't work.

 

Please give advice ASAP.

 

Thank you in advance!
Adelina

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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Hi Adelina, as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/error-maxium-number-of-invitations-reached-while... I recommend you to contact support here about the issue: https://helpx.adobe.com/contact/enterprise-support.cc.html Hope this helps! 

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Hi, thank you for the feedback.
I have read the thread you sent, but I don't see any resolution given from Adobe to similar problem that other users have reported.

The link for the Enterprise support doesn't work for me as it requires to be Admin in order to contatct the support ?! 

Any other offers? don't seem that Adobe really supports resolution for this bug ? 

 

 

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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Hi, hmm I think I'd request access to be able to contact the support about the issue 

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New Here ,
Apr 18, 2022 Apr 18, 2022

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Hello, is there any resolution that you can advice how to proceed, the problem still persists on my side. 
Thank you in advance!

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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Hi Adelina, if I were you, I'd contact the IT of the company I'm working to have access as admin, to be able to contact the support

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