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Adobe XD on the Creative Cloud

New Here ,
May 15, 2023 May 15, 2023

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Hey !! I just installed the Creative Cloud app from the Microsoft Store and i cant fint Adobe XD anywhere. I need to install it for my class. Maybe you could help me ? Is it not available still ?

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Download install and licensing

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Community Expert ,
May 15, 2023 May 15, 2023

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See the multiple threads on this issue in the forums. Adobe support will have to help, as they for some reason decided to continue to remove it from existance...

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hi @ARKANGEL OMEGA ,

 

Thank you for reaching out. Would you mind sharing your Adobe ID through DM by clicking on my name? We'll try our best to assist you with this.

 

Thanks

Rishabh

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New Here ,
May 16, 2023 May 16, 2023

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Hi @Rishabh_Tiwari,

 

I'm having the same issue. On my Account page it shows that I should have access to the XD Starter Plan. But it does not show up in Creative Cloud desktop.

 

Screenshot of Account page:

JanWillem298887062ctd_0-1684232344050.png

Screenshot of CC Desktop:

JanWillem298887062ctd_1-1684232384776.png

Could I also DM you my ID to help out?

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Community Expert ,
May 15, 2023 May 15, 2023

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Adobe Xd is now only available if you have a subscription for the All Apps plan. Since the buttons on the apps on the screenshot you posted say "Try" and "Buy", I assume that's not the case.

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New Here ,
May 16, 2023 May 16, 2023

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Yes you should try to pay for the plan and then install it.

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Community Expert ,
May 16, 2023 May 16, 2023

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I already have the plan. If you have paid for it and still don't have it - that's an issue.

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