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Hi,
I have been trying to install Adobe XD 51.01.12.6 on my macOS Monterey 12.1 the last couple of days. XD will install, but when I try to open I get an error that says "Adobe XD quit unexpectedly" and sends a crash report to Apple. I have uninstalled/reinstalled, shut down/restarted my computer and also logged in and out of the creative cloud...repeatedly. I have not found anyone else with this exact problem in the community or with a Google search. Any ideas out there?
Thanks!
Hi @Jamie_Parker_Art, as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-launch-adobe-xd-on-macos/td-p/11030758 you might want to uninstall XD using the Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and try reinstalling it. Hope this helps!
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Hi @Jamie_Parker_Art, as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-launch-adobe-xd-on-macos/td-p/11030758 you might want to uninstall XD using the Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and try reinstalling it. Hope this helps!