Adobe XD quits unexpectedly immediately after install

[Jamie_Parker_Art]

Hi, 

I have been trying to install Adobe XD 51.01.12.6 on my macOS Monterey 12.1 the last couple of days.  XD will install, but when I try to open I get an error that says "Adobe XD quit unexpectedly" and sends a crash report to Apple.  I have uninstalled/reinstalled, shut down/restarted my computer and also logged in and out of the creative cloud...repeatedly.  I have not found anyone else with this exact problem in the community or with a Google search.  Any ideas out there?

Thanks!

 

[AkinGn · Accepted solution]

Hi @Jamie_Parker_Art, as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-launch-adobe-xd-on-macos/td-p/11030758 you might want to uninstall XD using the Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and try reinstalling it. Hope this helps!