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Adobe XD saving options are changed after XD 29.

Community Beginner ,
May 20, 2020 May 20, 2020

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I did the last update of Adobe XD, version: 29.0.32.13

So these last update it changed the way you save your file, for some reason it saved it in the cloud, which I don't want to, since I want to save the file in a specific folder, because is for work, so first I had to try to find where the file was saved, when I found out a lot of unused files where there, and when I finally manage to save it where I wanted, the file was corrupted, so when opening gave me an error, so manage to retrive the last open file and finally to save it where I wanted it. The thing is I am working and I don't have time for this unacessary changes, you are supposed to be an UX tool which should be user friendly, making this changes are a bit reduntant and cause disruption while working. I never commented in any Adobe software, but this is my second feedback. Please think before making big changes on the way that the software is used. Appreciated. 

 

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Adobe Employee , May 20, 2020 May 20, 2020
Hi Claudia, I understand your concern and thanks for sharing your feedback. The team is working on it and you will definitely see the improvements in the UI in future releases of XD. I will make sure to share your feedback with the team. For now, in order to save the file as a local document, the options are available here for windows and mac operating system. When you Save as a local document it will open the diaglog box where you can select the folder in which you want to save the f...

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Adobe Employee ,
May 20, 2020 May 20, 2020

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Hi Claudia,

 

I understand your concern and thanks for sharing your feedback. The team is working on it and you will definitely see the improvements in the UI in future releases of XD. I will make sure to share your feedback with the team.

 

For now, in order to save the file as a local document, the options are available here for windows and mac operating system.

 

image (4).pngScreen Shot 2020-05-29 at 11.17.09 AM.png

 

  • When you Save as a local document it will open the diaglog box where you can select the folder in which you want to save the file.
  • Save As will simply works as saving to the cloud document.

 

You may also submit your feedback here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/40600444-open-loca... and upvote the request to add your voice.

 

Let me know if that helps.

 

Thanks,

Harshika

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Community Beginner ,
May 30, 2020 May 30, 2020

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Claudia, I am with you. I can't believe that a tool for user experience designers keeps taking steps backwards in terms of usability. Sort of ironic! I also NEVER comment like this on any type of software, so this is a pretty big deal for me to be commenting on this issue. Of course, it's not just this relatively small issue; there have been others, including a bungled rollout of a prod release (which was subsequently recalled, then rolled out again) several months ago. I've never been a huge fan of XD, but it was the tool chosen by management at my place of employment where I have been for the past year. Guess what, though? That management is now gone, unfortunately due to the pandemic. While we miss them, personally and professionally, those of us who remain now have the option to change our tools of choice, and have already identified XD as something that we no longer wish to use. It's just a matter of which tool we choose to replace it with.

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Explorer ,
May 22, 2020 May 22, 2020

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.

when saving a new file, there is no longer an option to choose location.

 

even when committing to saving a file, there is no native (mac) user interface to allow selecting a location.

 

what is going on here? this simple function bug got passed abode's q/a team somehow?

 

this is the 2nd major item adobe's messed up for me with this new update.... so p!ssed off when presentation schedules and client relationship is messed up by this bs.

 

i can't even find where the file is now lol -- get on the ball adode!

xd_save_interface_gone.png

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Adobe Community Professional ,
May 22, 2020 May 22, 2020

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Cmd + Alt + Shift + S (Mac) to save locally

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Explorer ,
May 22, 2020 May 22, 2020

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.

thx @kenneth.

 

these little default actions decisions on abobe's part are really annoying and egregious... like this one: forcing user to save to adobe's cloud server. just simply confusing and lame.

 

let user decide g0ddammit

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Adobe Community Professional ,
May 22, 2020 May 22, 2020

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I understand your frustration here - these things should not change.

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New Here ,
Jun 01, 2020 Jun 01, 2020

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Are the previous controls going to be reinstated so that users can easily select whether the files are saved locally or to the cloud? 

Having recently had all of my files myteriously moved to the 'deleted' folder by Adobe (a known issue) with no resolution or explanation offered by Support, plus constant syncing issues with Cloud files I have no faith in Adobe's cloud system so I need to easily be able to manually back up my files to my hard drive.

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New Here ,
May 29, 2020 May 29, 2020

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Updating to the latest XD and I'm now unable to do something as simple as 'Save As' to a location of my choice. I'm getting a single line save box with the 'Document name' and no dropdown or anything to save to a place.

 

After doing a search for the file name on my laptop, the XD file is saving within the 'Library > App Support > Adobe > Adobe XD > CloudToLocalMRUCache > 'Alot of letter and numbers here'.

 

Copying my XD file from this folder to use gives 'ERROR CODE: 87'.

 

How can something so important not be tested?? Is anyone else having this issue?

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Adobe Community Professional ,
May 29, 2020 May 29, 2020

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Try: Cmd + Alt + Shift + S

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Community Beginner ,
May 29, 2020 May 29, 2020

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Because THAT is super intuitive! Lol

 

Is this working as designed, or is it a bug?

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Adobe Community Professional ,
May 29, 2020 May 29, 2020

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The former 😉

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Adobe Employee ,
May 29, 2020 May 29, 2020

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Hi there,

 

Thank you for reaching out. In addition to what Kenneth has suggested, this is working as designed. Please see this post: https://community.adobe.com/t5/adobe-xd/adobe-xd-saving-options-are-changed-after-xd-29/td-p/1114628...

 

Let us know if that helps.

 

Thanks,

Harshika

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Community Beginner ,
May 29, 2020 May 29, 2020

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It is helping us to decide to look for a different prototyping tool, yes. Thank you.

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Community Beginner ,
Jul 03, 2020 Jul 03, 2020

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As far as I can tell, everyone is having this issue, but Adobe is treating each case as if it is a unique issue with every file. Not exactly a

crack trouble-shooting process.

MHBrown

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Community Beginner ,
Jun 03, 2020 Jun 03, 2020

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Hi, could I please request that the "Save As" feature in XD map back to local file saving, as it does in all other programs? It seems counterintuitive coming from other programs that save to disk when doing "Save As". I work in a team that doesn't have CC access, and they need the files saved to hard drive, and Cmd-Shift-S is second nature to do this.

Thanks for your consideration.

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Adobe Community Professional ,
Jun 03, 2020 Jun 03, 2020

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I would suspect the additional Save As Local Document (Shift + Ctrl + Alt + S (Windows)) is the solution Adobe has offered for the saving to local drive to be possible. I'm assuming you have the same in your menu list on the Mac using Cmd + Option.

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Community Beginner ,
Jun 03, 2020 Jun 03, 2020

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I do, thanks for suggesting that, however I am proposing that "Save As..." should default to saving to disk (or at least presenting an option to do so), to avoid confusion. Traditionally, "Save As..." saves to disk in other Adobe programs.

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Adobe Employee ,
Jun 11, 2020 Jun 11, 2020

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Hi there,

 

Thanks for reaching out. Let me assure you I will pass on your feedback to the Engineering team. Just to add on to what Sjaani said, in case if you want any file to be saved to a local drive you can use the new shortcut, in case if you want to save the changes made on any file you can still use CMND + S or CTRL + S and it will save the changes without changing the initial save the location of the file.

 

Feel free to reach out if you have any other questions or suggestions.

 

Regards

Rishabh

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Community Beginner ,
Jun 02, 2020 Jun 02, 2020

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Why is the 'save as' saving by default to the cloud?
First, If I'm working from a desktop file, it shouldn't change the way I want to work.
Second, if it changes, it should give me the opportunity to choose and change it.

 

Besides all of this, my company doesn't want us to have stuff in the cloud. This is making me close the doc. go to finder, copy the doc and change its name. _nightmare_

 

This only happened since the last update and it's annoying me.

 

{Renamed By MOD}

 
 
 
 
 

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Adobe Employee ,
Jun 02, 2020 Jun 02, 2020

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Hi Ana,

 

Thanks for reaching out. After the recent update, a new shortcut has been mapped for saving the file locally for the first time and that is   ⌥⇧⌘S for macOS and   Shift + Ctrl + Alt + S for Windows Operating System. So if you are saving the file for the first time, you can save using the shortcut mentioned above. In order to save the changes you can for sure use CTRL+ S and CMND +S and it will not change the location of the saved file.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Beginner ,
Jun 02, 2020 Jun 02, 2020

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Thank you for clarifying.
It helps. 

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Community Beginner ,
Jun 18, 2020 Jun 18, 2020

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It was bad enough that the Save-As feature completely ignored my last used directory and forced me to jump through hoops, but now the short-cut ive been useing for TWO DECADES has been re-assigned to your next marketing pitch. No, i do NOT want to use your cloud features. This does not fit our model. We are not, will not, be interested. But now i have to hit FOUR KEYS in order to save. really?! You are flat-out harrassing your long time users for the possibility of a few dollars in the future when you jack up cloud prices. Now i have a double obstacle for saving my documents. First - if i'm working quickly they no longer open in the appropriate folders so i'm likely to save them accidentally in the wrong place and have to spend two hours hunting them down. And now it might not even be on my machine! YAY! Is there any team at all at Adobe assigned to actual user experience, or do you just make the products but not eat the dog food. Add to that making every new icon in the same typical workflow the same color. The exact opposite of what is useful to a user, but makes sense again.. from marketing. As a long time user, I feel that existing customers are being pushed out of adobe to make room for fresh meat willing to adopt any bad-practice cash cow adobe throws at them because they don't know any better.

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Adobe Employee ,
Jun 18, 2020 Jun 18, 2020

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Hi there,

 

We understand that it could be frustrating for you. We have a similar discussion happening here: https://community.adobe.com/t5/adobe-xd/adobe-xd-saving-options-are-changed-after-xd-29/td-p/1114628...

 

We would like you join the discussion.

 

Thanks,

Harshika

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Adobe Community Professional ,
Jun 18, 2020 Jun 18, 2020

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Am not a fan of the change to the save options. Save As Cloud Document should be the four key choice. I understand Adobe's vision, but company policy says no third party clouds. So this just mean more work for my fingers. 

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