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Participant
June 20, 2018
解決済み

Adobe XD showing up blurry when sharing for review

Hi everyone!

I'm running into some import issues with XD that I hope someone can help me with.

I have two PSDs, same file setting for both files. I made JPEGs out of both of them to import into Adobe XD. I exported them 3 times the size in Photoshop so they are high resolution in XD. When I share my XD link with my client, one of the jpegs end up being super blurry while the other one retain it's high resolution. I believe it's something to do with the export setting in Photoshop but they are both exported the same way! Please note all the other elements in my presentation remained very high res, except for that one jpegs. I tried carrying all my layers from the PSD that's exporting the blurry jpegs into the PSD that exports high res jpegs and it solved the issue. But the thing is that, majority of my project is built with the low res PSD and I can't help but think there's a setting that can fix this issue. but yet again both PSDs are created using the same settings and bits. 

Is there a view setting I need to explore in Adobe XD? Or is there a setting I need to change in Photoshop?

Any help is very much appreciated! Thank you!

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解決に役立った回答 Kenneth Kawamoto

I have the same issue. I figured out that it's to do with the size of the image (i.e. nothing to do with the JPEG compression level). Your good example is 3,240px height while the bad example is 14,514px height. I bet if you crop the bad image to 2,000px height and re-import, the image quality in the web preview would be good.

About low image quality when sharing a prototype for previewing – Adobe XD Feedback : Feature Requests & Bugs

Better image interpolation for device/web preview – Adobe XD Feedback : Feature Requests & Bugs

This needs fixed or the web preview feature is useless

返信数 11

eugene.korolev
Participating Frequently
June 20, 2018

Stop marking my question as Answered. The issue has not been fixed and I have no ETA on the fix.

All my prototypes look blurry when viewing them in the browser. They only look fine when I go full screen mode. Please fix it asap as it blocks my daily activities.

See example below:

Participant
March 29, 2021

I have same issue here, spend hours then realize WHERE is problem, obviusly big images are compressed, there is no option or checkbox to switch off this compression or set it up. Big shame for adobe fix something like this is lasting for years!

Dominique Gessler
Participant
May 4, 2021

Why is this ticket marked as "solved". We still have the issue. Adobe: Get some developers on this please.