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S
Sohini S
Participant
October 8, 2020
Answered

Adobe XD Starter plan usage

  • October 8, 2020
  • 5 replies
  • 12110 views

I got a mail from Adobe today saying below...

As of October 2020, Starter plan users will have the following usage limits on sharing prototype links, sharing design spec links and inviting others to work with you on shared documents:

Share links: 1 active shared link

 

What this means.

I that means i can create only 1 link at time or i can create only one public link at time. will the password URL and Invite URL be available?

 

please let me know

 

Thanks

Sohini

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi Sohini,

     

    Thanks for reaching out. As of October 2020, Adobe XD starter plan will be available with certain limitations and at a time there can be only 1 shared link is one of the limitations. For more information on that you can refer to these articles:

     

    https://helpx.adobe.com/xd/kb/changes-to-xd-starter-plan.html

    https://www.adobe.com/products/xd/pricing/individual.html

     

    Feel free to reach out if you need any further assistance.

     

    Regards

    Rishabh

    5 replies

    F
    FMarais
    Participating Frequently
    October 26, 2020

    I have invited a user to join the document, however when they check their cloud documentation the file does not show up. 

     

    In addition they created another account and I then tried to invite that account however Adobe XD tells me I have reached my invite limit and I cannot invite any more users. Even after deleting users or starting a new document I get the same issue.

     

    Please advise.

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    October 27, 2020

    Hi Francois5E5A,

     

    Thank you for waiting, as per the limitations of the starter plan (https://helpx.adobe.com/xd/user-guide.html/xd/kb/changes-to-xd-starter-plan.ug.html ) user can publish only 1 prototype. Please go to https://assets.adobe.com/links and delete existing links. 

     

    Thanks,

    Atul_Saini

      F
      FMarais
      Participating Frequently
      October 28, 2020

      Thanks Atul,

       

      I do have the full creative suite and it doesn't show up as starter in my version?

      https://helpx.adobe.com/xd/user-guide.html/xd/kb/changes-to-xd-starter-plan.ug.html

       

       

      N
      Neha0D45
      Participant
      October 24, 2020

      Hi, 

      I am using Adobe XD for my Design Course Project. 

       

      I am on a starter plan and as per that I can share one link. 

       

      But I am getting the attached message when I try to update a previously created link or if I try to create a new link. 

       

      Please help. 

       

      P.S: I noticed this problem after I updated the application.

       

       

        N
        Neha0D45
        Participant
        October 26, 2020

        Guys please ... can some one help me with this issue ... ? 

         

        I am on XD starter plan and as per that I am allowed to share 1 link. But I am getting the below message when I try to create and new link or try to update an existing one.

         

        "Unclock Unlimited Shared Links: You've reached the capacity for link sharing with your plan. Upgrade to publish more links and use premium feautres."

          M
          Manoj5C6B
          Participant
          November 3, 2020

          I am having the same problem 

          mrkodyo
          mrkodyo
          Participant
          October 21, 2020

          I am considering using Adobe XD in a course I'm teaching, but I would possibly have up to 10 users working on a document at the same time. Would coediting allow this number of people working simultaneously on a prototype? I wouldn't want to have my students purchase the license and then find out it doesn't support what we need to do. Thanks!

          Rishabh_Tiwari
          Community Manager
          Rishabh_TiwariCommunity Manager
          Community Manager
          October 21, 2020

          Hi there,

           

          Thanks for reaching out. The number of Collaborators depends on the type of XD plan you have. With the stater plan, you can have only 1 collaborator while with the paid membership you can have unlimited collaborators. For more information, you can refer to this article: https://www.adobe.com/mt/products/xd/pricing/individual.html

           

          Feel free to reach out if you have any other questions or issues. 

           

          Regards

          Rishabh

            mrkodyo
            mrkodyo
            Participant
            October 21, 2020

            Perfect, thanks so much!

            A
            Aaron5C65
            Participant
            October 21, 2020

            I've reached the maximum number of share links with the free version of XD. To get around this issue I've deleted previous, no longer used share links. The idea being allowed 10 share links, deleting one will leave me with 9 and I now have 1 share link available to use. 

             

            However once links are deleted I'm still presented with a "Unlock unlimited shares" message. I can also no longer edit live links as all the buttons and dropdowns are no disabled.

            Rishabh_Tiwari
            Community Manager
            Rishabh_TiwariCommunity Manager
            Community Manager
            October 21, 2020

            Hi Aaron,

             

            Thanks for reaching out. With the XD starter plan, you can have 1 shared link. For more information, you can refer to this article: https://www.adobe.com/mt/products/xd/pricing/individual.html

             

            Feel free to reach out if you have any other questions or issues in the future.

             

            Regards

            Rishabh

            A
            Aaron5C65
            Participant
            October 22, 2020

            Hi Rishabh,

             

            That's not the issue I am having. 

             

            I have around 9 projects with share links attached to them. I went to share an 10th project with a client but then I got the maximum amount of shares message appear.

             

            I've deleted around 5 projects from the "Published" area to free up some share links but this seems to have not worked. 

             

            a) I have deleted share links why does that not count towards removing the total amount of links I have used?

             

            b) The massive issue now is because I have this upgrade message (which I can't remove) I can no longer manage the share links for the projects that have live share links. E.g. I cannot set a project from "Design review" to "Presentation". This bug has inturrupted my workflow and is delaying my projects. How do I get rid of this message?

            Rishabh_Tiwari
            Community Manager
            Rishabh_TiwariCommunity ManagerCorrect answer
            Community Manager
            October 8, 2020

            Hi Sohini,

             

            Thanks for reaching out. As of October 2020, Adobe XD starter plan will be available with certain limitations and at a time there can be only 1 shared link is one of the limitations. For more information on that you can refer to these articles:

             

            https://helpx.adobe.com/xd/kb/changes-to-xd-starter-plan.html

            https://www.adobe.com/products/xd/pricing/individual.html

             

            Feel free to reach out if you need any further assistance.

             

            Regards

            Rishabh

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