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Willy35
Participant
May 31, 2021
Question

Adobe xd stop working and freeze

  • May 31, 2021
  • 2 replies
  • 531 views

I dont know why, but i cant work with adobe xD. After a while, the program freeze, and i'm force to shutdown it with taskmanager.

No message, or any bugreport ....

    This topic has been closed for replies.

    2 replies

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    BeGreen37
    Participant
    June 1, 2021

    Did you recently update to Win 10 21H1?  I had the same problem after this release.  Reverting back to 20H2 solved the problem. You can easily revert from the systemrestore menu.

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    Willy35Author
    Participant
    June 2, 2021
    No, it is win 20h2
    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    May 31, 2021

    Hi there,

     

    Sorry to hear about the trouble. Could you please share a few more details like:

     

    1. The version of XD and OS.
    2. Does this happen on a specific file or multiple files?
    3. Does any specific action lead to freezing or it's freezing randomly?

     

    We're here to help just need more information.

     

    Regards

    Rishabh

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    Willy35Author
    Participant
    May 31, 2021
    I cant really say more about the problem.
    I run window 10 and it is adobe xD 40.1.22.3.
    It's just the first file i open in xD, i wanted to learn how to use it.
    The first time it happen was while i tried to setup a gradient on a
    background, another time while i was trying to move a layer, and third
    time, i just let the application open, and once i took it back, it was
    froze ...
    I got the problem even if i use local or web storage ....
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