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Adobe XD won't open

Community Beginner ,
Aug 06, 2022 Aug 06, 2022

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I was able to use it fine for a couple of days but today, it won't open.

 

It is only showing me the logo screen and I cannot go past it, the application eventually disappears entirely.

 

I came to look into the forums and saw that people had used a Creative Cloud Cleaner Tool and that didn't work for me, it uninstalled my Adobe XD and I reinstalled it and the same issue is still going on.

 

People even said to "repair" the app but not give any info on how to.

 

This is the reference to my logs: 

File: AdobeLogs_20220806_091851_993-win-GS.zxp

 

I cannot find help after uninstalling and reinstalling. Really piece of crap product, I needed it for my UX course.

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correct answers 1 Correct answer

Community Expert , Aug 07, 2022 Aug 07, 2022

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Community Beginner ,
Aug 06, 2022 Aug 06, 2022

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Update, I found the repair & reset options, but still nothing.

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Community Beginner ,
Aug 06, 2022 Aug 06, 2022

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Community Expert ,
Aug 07, 2022 Aug 07, 2022

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