Adobe XD won't open

New Here ,
Sep 07, 2022 Sep 07, 2022

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I'm going through a lot with XD really.

Everytime I open it, it stays stuck on the launch screen and doesn't open or it just crashes.

I try through Creative Cloud and from the start menu, same thing. 

I close and retry several times and once in a million times, it eventually opens but when I close it, there's no guarantee I'll be able to open it up again. It really is the most frustrating thing.

Recently updated XD and no change.

 

I use a Windows 10

Going through similar posts, I can see this is a running thing with Windows 10 

However, I have projects i'm working on with XD that I can't just drop.

 

Can someone help me fix this?

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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Hi Idara,

I recommend you consult this thread:  Adobe XD crashes (White screen) on launch on Windows 10 machine

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New Here ,
Sep 10, 2022 Sep 10, 2022

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Hi. I already did and tried it all but nothing has worked. XD is up to date. Uninstalled and reinstalled yesterday and still the same issue. 

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