• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe XD won't open

New Here ,
Sep 07, 2022 Sep 07, 2022

Copy link to clipboard

Copied

I'm going through a lot with XD really.

Everytime I open it, it stays stuck on the launch screen and doesn't open or it just crashes.

I try through Creative Cloud and from the start menu, same thing. 

I close and retry several times and once in a million times, it eventually opens but when I close it, there's no guarantee I'll be able to open it up again. It really is the most frustrating thing.

Recently updated XD and no change.

 

I use a Windows 10

Going through similar posts, I can see this is a running thing with Windows 10 

However, I have projects i'm working on with XD that I can't just drop.

 

Can someone help me fix this?

Views

167

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 08, 2022 Sep 08, 2022

Copy link to clipboard

Copied

Hi Idara,

I recommend you consult this thread:  Adobe XD crashes (White screen) on launch on Windows 10 machine

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 10, 2022 Sep 10, 2022

Copy link to clipboard

Copied

LATEST

Hi. I already did and tried it all but nothing has worked. XD is up to date. Uninstalled and reinstalled yesterday and still the same issue. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines