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Again infinite loop updating libraries after update to 50.0.12.14

Contributor ,
Apr 12, 2022 Apr 12, 2022

So, again infinite loop updating libraries. Suppose it all has to be with the new (at last!) asset hierarchy management improvement, as it has to be with libraries. So below see the picture as it behaves the issue.

Tested on Win 11... always updated to last version

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Adobe Employee ,
Apr 12, 2022 Apr 12, 2022

Hi @Edu Couchez ,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe-related processes from the Task Manager.
  3. Reboot the computer.
  4. Sign back in on the CC Desktop app and launch XD from there and check again.

 

If that doesn't work either, please collect and share system logs and we'll escalate this further.

 

Regards

Rishabh

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Contributor ,
Apr 12, 2022 Apr 12, 2022

Hey, just made it a pair of times, now seems works right. Anyway, the new grouping system by slash doesn't work perfect, some items doesn't group right. Anyway, that's another story, so suppose other users will write about that in the future.

Many thanks
Edu

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Adobe Employee ,
Apr 12, 2022 Apr 12, 2022
LATEST

Hi Edu Couchez,

 

Thank you for confirming that libraries issue is resolved. Could you please explain the issue with the new feature released today and share the video for better understanding?

 

We will try our best to help.

 

Thanks,

Harshika

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