All the XD cloud doc services are currently down

[robertd78852854]

Getting the something went wrong error from my links. 

<The Title was renamed by moderator>

[roccofc]

This is unbelievable. Entire workflow for the last 2 hours has halted because creative cloud is down.

[HARSHIKA_VERMA]

Hi All,

We’re currently seeing issues with some of our services that run on AWS. Our teams are working urgently to get back online as soon as possible. Stay tuned here for updates: https://adobe.ly/2xSSmlE. Hope it will be fixed soon.

We are sorry for the inconvenience.

Thanks,

Harshika

[iTrip]

Having issues with saving files, and uploading or updating prototypes. Every file I open in XD is stuck saving and never saves even blank file. 

[rebeccal58002000]

Everytime I try to update the link or make new link with my xd file; the file loads till 50% and it gives me error message of 40:63

Please let us know how to fix! 

 

[pflood1983]

I can not save, update, or create a new link. I have latest update. I have restarted. assets.adobe.com could files is just spinning.

I am working from home on wifi and VPN. 

Any suggestions? Anyone else with this problem?

[H.A.F.E.E.Z]

Im trying to create public link without password and XD gave me this error message. More than that, when it almost 100% the loader is  going back and forth 99 80 100 90 PERCENTAGE something like that.and now stuck at 66%.

Please help. 

[studiogenerosa]

Like others, I can't create a review link or update any existing links. Stays on 50% updated for a few minutes, crawls up to 90% and then "something went wrong" appears with error 44:63. 

[H.A.F.E.E.Z]

Thank for the quick fix at error just now. Now new one comes up. The scroll effet a bit jagged. Is it my monitor or XD links are behaving like that? Need advice. Thanks

[vgomesouz]

I've tried all the support suggestions, appears as ERROR 44:63 and sometimes 55:63... 

[ryan.1.johnson]

I and another remote UX person are getting Error 44:63. We are working in different parts of down, but all of our company's XD files are not uploading and our clients are getting failed passwords attempts to view our work. 

[uxjustin]

Experiencing the same issue here.

[ryan.1.johnson]

Where are you located? 

[donovano23965365]

My company is experiencing the same issue. We have designers on both coasts of the U.S.

[ryan.1.johnson]

Sounds like it's an Adobe issue.

[rshreim]

Yes, same issue here. 

[jenniferbarker123123123]

I have been working on a project for a client. I've been co-editing with 3 other coworkers, and loving our experience so far. However, last night one of my co-editers recieved the message below. This morning after the rest of us updated our XD, we all started receiving the same message. None of us deleted the project. However, to add to the confusion, I double checked the trash in our create cloud account, and there was nothing there. I'm also unable to load the screen to see what cloud documents are still available. I also tried clicking the "save as" button in the below image, but instead of letting me save a copy of this project it gave me a quick error message then closed all of my XD windows. I'm not sure what else I can try besides clicking the "discard changes" button. I'm not sure how much work we'll loose if I do that. I would rather find where my file disappeared to. Is there something else I can do? Help!

[Alan Mackay]

I have also just experienced the same error, with very similar circumstances. I am also working collaboratively (3 people) on a Cloud based Adobe XD file. The file has become slower and slower to work with over the past few weeks, with the file taking prohibitevly long to save and intrupting our ability to work properly.

I have tried to open the document numerous times this evening and recieved the same 'Document unavailable' message and the subsequent error  below 'CloudDocConflictCommands.…" before XD quits entirely.

I urgently need this to be resolved. All help and advice greatly welcome!

   

 

 

[architk32315144]

Unable to generate cloud link. Is this an issue just with me or evrryone? 

[robertd78852854]

Yup is broke 

[architk32315144]

Damn!

[Christopher247]

Yup. The daily downtime for XD is currenly happening. 

[Ferdie.martinez@bcbsfl.com]

Updating XD Share link - error 44:63 

Pic provided

[paula.zapata]

Hi I was editing some files on Adobe xd the last version and suddenly it stopped working, besides the files we share on creative cloud don't appear , and my co workers have the same problem we would to like if it is something happening with Adobe today ...?

[Preran · Accepted solution]

The issue causing impact has been resolved and all impacted services are currently operating normally. Let us know if you continue to face issues.

[YYYYYY]

Hi, 
I am still experiencing issues with my sharing for development feature. 
Since last weekend, the file cannot be shared for development, it will just be stuck at 0%. 
The last time that i was able to share that file was early last week. 
Tried with offline version and wasn't able to share either. 

Please do advice on what to do with this. Really need to get this working as the client has been waiting for almost a week.

Thank you!