App Freeze when copying text via Ctrl+C

[sammyg58118447]

Running Adobe XD 54 on Windows 10 with a document hosted in cloud

when I try to copy text with Crtl + C it freezes Adobe XD for a minute.

[Atul_Saini]

Hi sammyg58118447,

Sorry for the trouble. This is strange. If you'd allow it, I'll try my best to assist you here. 

I have a couple of questions here. 

Is it happening with the existing file or with a new one? 

Is it happening while copying text from a component or a regular text box?

I'd also like to share this with our product team. Would you mind collecting logs from your machine using this link https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and share the link with me via private message (go to my profile and click send a message) after uploading it on CC or Dropbox? 

Awaiting your response. 

Thanks,

Atul_Saini

[Atul_Saini]

Hey sammyg58118447, 

Are you still experiencing this issue? If yes, please share the details I mentioned in my previous post so I can proceed with the investigation. 

Thanks,

Atul_Saini

[sammyg58118447 · Accepted solution]

Seems it only happened while I had a document open once, when I restarted XD it worked fine