Assets panel non-functionning after connecting library (Nov. update)

Question

Hi,

I synced a document with an online assets library (new functionality this month), and after a while the assets panel became empty... (see screenshot below). I was already struggling to update components, had to update them individually sometimes.

I already tried to duplicate my document, but the same thing happens.

Thanks

fmun · Accepted Answer

Hi,  It did not help but it seems like the latest update fixed the issue.  Thanks,

Rishabh_Tiwari · Answer

Hi there,

Sorry to hear about the trouble. Could you please try the steps below:

Sign out of XD and CC Desktop app.
Close CoreSync and all Adobe related processes from the Task Manager/Activity Monitor.
Sign back in on the CC Desktop app and launch XD from there and check if it works.

If it still doesn't work, please try re-installing the application and let us know if it helps or if you need any further assistance.

Regards

Rishabh

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