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Awful performance in public preview link

Explorer ,
Nov 22, 2018 Nov 22, 2018

Hello,

I'm a new XD user and just went through the tutorial. In the shared public link, the performance is so bad on Windows with Chrome I'd be ashamed to show anything like that to the client. Scrolling is close to 1 FPS. It's so bad the transition to the next page (when clicking the bottom box) is not even seen. It works perfectly fine on Edge and my phone. Any idea what may be causing the issue? I've tried incognito mode with all chrome plugins off and the issue is still there.

I think it's somehow related to the window size. I'm using a QHD screen. The bigger the window, the worse is the performance. My PC is a total beast so can't be related to specs. Check out the video Loom | Free Screen & Video Recording Software

Tutorial link: Adobe XD CC

Windows 10

Newest Chrome

Works fine on Edge.

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Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

Hi Daniel, I totally understand what you are talking about, thanks for sharing the video and the link. Let me take it to the concerned team and investigate further.

Thanks,

Atul_Saini

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Adobe Employee ,
Nov 27, 2018 Nov 27, 2018

Hi Daniel,

Sorry for the delay in response here, could you please share the version of Chrome which you are using? I would also like to know if there is any update which is pending?

Thanks,

Atul_Saini

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Explorer ,
Dec 03, 2018 Dec 03, 2018

Hi Atul,

My chrome version is Wersja 70.0.3538.110 64 bit and it says it's up to date. Issue still remains

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Adobe Employee ,
Dec 03, 2018 Dec 03, 2018

Thanks for sharing the details, I've shared the same with the team. I'll keep you posted on this one.

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Explorer ,
Dec 05, 2018 Dec 05, 2018
LATEST

Thanks, Atul.

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