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perrybrus
Inspiring
July 15, 2020
Question

Background color artifact

  • July 15, 2020
  • 2 replies
  • 875 views

I have this weird thing going on with my background color. I have drawn a background with the rectangel tool and added the color ##F1F0ED. Opacity level is 100% both in color and layer. Blend mode is Normal. The artboards in my design all have the color #FFFFFF, in other words they are all white. When viewed in design specs my whole background looks like this. See attached sample. It looks like a pattern of some sort but it has NOTHING to do with my background color, it gets even weirder when it appears correct on one machine but not another. Both machines are running latest W10 Pro. I even sendt the link to other people outside my LAN and they also got this pattern result instead of the actual color. When I view the shared prototype and spec file on my 4K laptop I get this artifact result but when I view it on my 2560 x 1440 monitor it looks correct. I have no idea if that has anything to do with the result but that's how it is. What's happening? It's exported for web and for development. There's so much instabilities with all the CC services like desktop prototype viewing, code specs etc. Is this a bug?  

 

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      2 replies

      Chris W. Griffith
      Community Expert
      Chris W. GriffithCommunity Expert
      Community Expert
      July 15, 2020

      Weird. My gut is saying it is video driver issue. You might check to see if there is an update for your computer. Can you share your computer specs so the Adobe folks might use that to review the issue. 

        Lorenzo Marcolin
        Lorenzo Marcolin
        Participant
        December 1, 2021

        The same append to me:

        I test that if I zoom in or out I can see right color background.

        I use a i7-8800u with Nvidia MX150 (driver updated)

        This problem is showing only with chrome and hardware acceleration enabled. But this is the standard setting so I hope you can fix it.

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          July 15, 2020

          Hi PerryBrus,

           

          I am sorry to hear that you keep on running with different issues with XD. I have tried to reproduce the issue at my end but no success. Could you please share the link with me so that we can check? Is it possible for you to share the file with me over a private message so that I can test it at my end?

           

          I will try my best to help.

           

          Thanks,

          Harshika

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