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J
jayh42476742
Participating Frequently
April 5, 2018
Answered

Black bars on full screen chrome

  • April 5, 2018
  • 2 replies
  • 5778 views

Hi, I seem to have a problem with the fullscreen function in chrome. In Safari the artboard is displayed fullscreen (FHD) perfectly, but on Chrome it has black bars around the sides.

Any idea what causes this and how to fix it? It appeared a few weeks ago.

Thanks for any input.

My specs:

Chrome version: Version 65.0.3325.181 (Official Build) (64-bit)

Screen resolution: 1920x1080

MAC OS: High Sierra 10.13.3

Adobe XD updated to latest version

Chrome:

Safari:

This topic has been closed for replies.
Correct answer Bodet

Hi !


I've got the same problem with Google Chrome with black bars on full screen. It's just that the browser remembered that I had zoomed 90% on this page ...


I hope that it could help you !

2 replies

B
BodetCorrect answer
Participant
July 24, 2018

Hi !


I've got the same problem with Google Chrome with black bars on full screen. It's just that the browser remembered that I had zoomed 90% on this page ...


I hope that it could help you !

J
jayh42476742Author
Participating Frequently
July 27, 2018

Thanks for the tips, this helped!

S
Adobe Employee
stuart__k
Adobe Employee
April 5, 2018

The fullscreen mode displays the artboard at 100%, but no larger. Is the Chrome window larger than the safari one? This would result in black bars.

J
jayh42476742Author
Participating Frequently
April 6, 2018

The Chrome window is exactly the same size as the safari one, same screen same size. I've tested it on other computers on chrome/safari and same issue... Again this happen some time ago and before it was working perfectly.

S
Adobe Employee
stuart__k
Adobe Employee
April 6, 2018

I just tried to reproduce on Chrome, Safari and Firefox with a 1920x1080 artboard, and got the same result across all, looking like your Chrome screenshot. Have you zoomed in on Safari? (Cmd+0 will reset)

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