Skip to main content
Participant
August 2, 2024
Answered

Can't install Adobe XD

  • August 2, 2024
  • 1 reply
  • 1806 views

Hi! I've been using the starter version of XD on my Mac for years. I recently bought a new MacBook and was wondering if there was any way I could install the app on my new MacBook? Whenever I try to open the installer, it redirects me to the creative cloud app which then says that I can't install it.

 

Thank you!

This topic has been closed for replies.
Correct answer CodeSwiftUI

Ah sorry for the late reply! I don't have the adobe subscription and just wanted to reinstall the free version of adobe xd. Fortunately I did manage to find a link to the direct download elsewhere, ty though!

1 reply

creative explorer
Community Expert
Community Expert
August 3, 2024

@CodeSwiftUI  I still teach Adobe XD to new groups of students every three months. After they obtain their Adobe CC subscriptions, I guide them in installing Illustrator, Photoshop, and Acrobat. When I ask if they can access XD, there’s a mix of responses: some can find it, while others report that it's either missing or in maintenance mode.


I do tell them give it 24 hours before Xd shows up, and it will likely be shown like this eventually. If not try this link, https://creativecloud.adobe.com/apps/all/desktop/pdp/xd you may need to give it 24 hours to show up if it does show up as unavailable. 

 

 

m
CodeSwiftUIAuthorCorrect answer
Participant
August 9, 2024

Ah sorry for the late reply! I don't have the adobe subscription and just wanted to reinstall the free version of adobe xd. Fortunately I did manage to find a link to the direct download elsewhere, ty though!

creative explorer
Community Expert
Community Expert
August 9, 2024

@CodeSwiftUI no worries....in the end as long as you can get up and working, that's all that matters. 

m