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Can't install Adobe XD

New Here ,
Aug 01, 2024 Aug 01, 2024

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Hi! I've been using the starter version of XD on my Mac for years. I recently bought a new MacBook and was wondering if there was any way I could install the app on my new MacBook? Whenever I try to open the installer, it redirects me to the creative cloud app which then says that I can't install it.

 

Thank you!

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correct answers 2 Correct answers

Community Expert , Aug 03, 2024 Aug 03, 2024

@CodeSwiftUI  I still teach Adobe XD to new groups of students every three months. After they obtain their Adobe CC subscriptions, I guide them in installing Illustrator, Photoshop, and Acrobat. When I ask if they can access XD, there’s a mix of responses: some can find it, while others report that it's either missing or in maintenance mode.


I do tell them give it 24 hours before Xd shows up, and it will likely be shown like this eventually. If not try this link, https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

...

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New Here , Aug 09, 2024 Aug 09, 2024

Ah sorry for the late reply! I don't have the adobe subscription and just wanted to reinstall the free version of adobe xd. Fortunately I did manage to find a link to the direct download elsewhere, ty though!

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Community Expert ,
Aug 03, 2024 Aug 03, 2024

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@CodeSwiftUI  I still teach Adobe XD to new groups of students every three months. After they obtain their Adobe CC subscriptions, I guide them in installing Illustrator, Photoshop, and Acrobat. When I ask if they can access XD, there’s a mix of responses: some can find it, while others report that it's either missing or in maintenance mode.


I do tell them give it 24 hours before Xd shows up, and it will likely be shown like this eventually. If not try this link, https://creativecloud.adobe.com/apps/all/desktop/pdp/xd you may need to give it 24 hours to show up if it does show up as unavailable. 

mpchow_0-1722727160372.png

 

 

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New Here ,
Aug 09, 2024 Aug 09, 2024

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Ah sorry for the late reply! I don't have the adobe subscription and just wanted to reinstall the free version of adobe xd. Fortunately I did manage to find a link to the direct download elsewhere, ty though!

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Community Expert ,
Aug 09, 2024 Aug 09, 2024

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@CodeSwiftUI no worries....in the end as long as you can get up and working, that's all that matters. 

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New Here ,
Aug 21, 2024 Aug 21, 2024

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Hi @CodeSwiftUI  I am not even directed to that page. I am directed to this link instead All Apps | Adobe

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