I having trouble opening newer version of the program because XD is not up to date, even though creative cloud thinks it's is but it's not the case. I tried to delete XD and install again and still I get the 34.2.12 version when the latest version is 35.1.12. What can I do to update it?
Hi, we're sorry you're having trouble with Adobe XD. Have you tried logging out and back in your Creatve Cloud account? Have you tried uninstalling Adobe XD via Creative Cloud Cleaner Tool? This way, in addition to uninstalling the software, you will also delete any corrupt files.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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