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Participant
May 21, 2021
Question

Cannot open Adobe XD app on macOs Big Sur

  • May 21, 2021
  • 1 reply
  • 389 views

I updated my Adobe XD app but cannot open now. Crash screen show me when i open Adobe XD app. I will attach crash screen, Please advice for me how to open?

OS: Mac Big Sur(11.2.3)

MacBook Pro (16-inch, 2019)

 

 

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1 reply

italosan
Community Expert
Community Expert
May 21, 2021

Hi, have you tried doing a fresh install of Adobe XD? I recommend that you use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files.

KauakaAuthor
Participant
May 24, 2021

Thank you for your advice.
But it was the same when I installed it again after cleaning using this tool.