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brianmaloney-cs
brianmaloney-cs
Participant
June 25, 2020
Answered

Cannot share prototype links without forced create account or sign in

  • June 25, 2020
  • 2 replies
  • 4012 views

Greetings -- I'm on an enterprise creative cloud account using XD version 30.1.12.4 on a Macbook pro running macOS 10.14.6 Mojave. Using both the invite process and copy/send link, I am unable to share links to my prototypes without my invitees hitting a "create account or sign in" wall. I can't imagine this is a setting coming down from my enterprise IT because using a personal, non-work, Adobe account, I'm able to view the prototype. However, I have to sign in. Is it possible to share a link without invitees hitting the page seen in the attached screenshot?

    This topic has been closed for replies.
    Correct answer Spas K.

    What Harshika meant is this:

    If you create the link with a Link Access setting of "Only Invited People", they will need to sign in with Adobe:

     

    If you want anyone with the link to freely see the prototype without sign-in, you need to create the link with a Link Access setting of "Anyone with the link":

     

     

    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    June 25, 2020

    Hi there,

     

    Thank you for reaching out. It looks like you have invited someone to view the file. If so then the invitees need to have an account to view the file. 

     

    Thanks,

    Harshika

     

     

    brianmaloney-cs
    brianmaloney-csAuthor
    Participant
    June 25, 2020

    Thanks, Harshika. Just so I'm clear on this... everyone I invite or share the link with is required to have a Creative Cloud account in order to view the prototype?

     

    My use case is sharing my prototypes with many developers and stakeholders across multiple teams in my enterprise. Occasionally customers. They will not create Creative Cloud accounts - nor connect with an alternate identity provider like Facebook or Apple. Even if they do, they will visit prototypes from private browsing sessions and alternate devices where credentials are unavailable. This will be very frustrating to my colleagues and customers.

     

    Is this an Adobe mandate? How can I get this restriction lifted so that I can share my prototypes without having invitees hit an authentication wall? Thanks.

    Spas K.
    Community Expert
    Spas K.Community ExpertCorrect answer
    Community Expert
    June 25, 2020

    What Harshika meant is this:

    If you create the link with a Link Access setting of "Only Invited People", they will need to sign in with Adobe:

     

    If you want anyone with the link to freely see the prototype without sign-in, you need to create the link with a Link Access setting of "Anyone with the link":

     

     

      Spas K.
      Community Expert
      Spas K.Community Expert
      Community Expert
      June 25, 2020

      I remember I had this problem before, because I had voice enabled features in the prototype by accident. I had some element with a voice trigger or something.

      Whenever you have any voice-enabled features anywhere on a prototype, Adobe requires a sign-in, so that might be the issue.

        brianmaloney-cs
        brianmaloney-csAuthor
        Participant
        June 25, 2020

        Thank you dstoic. I verfied that my test prototype does not have voice enabled features. It has only one interaction and that is a Tap trigger.

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