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Cloud document isn't syncing in XD

New Here ,
Nov 22, 2022 Nov 22, 2022

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I can´t open my XD and i can see that problem have been going on for a while now. When can we expect to use the program?

Skærmbillede 2022-11-23 084520.jpg

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Product performance

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Adobe Employee ,
Nov 23, 2022 Nov 23, 2022

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Hi @Jimmy Vest5E6B,

 

Thank you for reaching out. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/creative-cloud/kb/restart-cloud-syncing.html and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Nov 23, 2022 Nov 23, 2022

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Hi Harshika.
I have now tried the following steps you rekomended and still no luck.
What do you suggest I should do now?

Med venlig hilsen | Kind regards

*Jimmy Vest Andersen**Marketing* *| **Art Director/Graphic designer*

 

<Personal Info Removed By Moderator>

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Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

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Thanks for sharing the requested info. Could you please try uninstalling XD and reinstalling XD and let us know if that helps?

 

Thanks,

Harshika

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