Cloud document isn't syncing in XD

[Jimmy Vest]

I can´t open my XD and i can see that problem have been going on for a while now. When can we expect to use the program?

[HARSHIKA_VERMA]

Hi @Jimmy Vest,

Thank you for reaching out. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/creative-cloud/kb/restart-cloud-syncing.html and let us know if that helps?

We will try our best to help.

Thanks,

Harshika

[Jimmy Vest]

Hi Harshika.
I have now tried the following steps you rekomended and still no luck.
What do you suggest I should do now?

Med venlig hilsen | Kind regards

*Jimmy Vest Andersen**Marketing* *| **Art Director/Graphic designer*

<Personal Info Removed By Moderator>

[HARSHIKA_VERMA]

Thanks for sharing the requested info. Could you please try uninstalling XD and reinstalling XD and let us know if that helps?

Thanks,

Harshika