Cloud files gone

New Here ,
Jun 14, 2022 Jun 14, 2022

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Woke up to changes in the Creative Cloud, which caused my account settings to disappear, including ALL of my cloud files.

The human chat person wasn't that human - he just left the conversation.

How do I continue this?

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Data loss , Product performance

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Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Hi @lihi98BC ,

 

Sorry to hear about the trouble. Please check if you are able to see the files here and in case you're unable to see the files there, please ensure you're signed in with the correct Adobe ID. If nothing works, please share the case reference number through DM by clicking on my name.

 

Regards

Rishabh 

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