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J
jamesw23452092
Inspiring
January 30, 2020
Answered

[Collaboration]-Cloud documents are taking long to save or sometimes keeps on spinning in XD.

  • January 30, 2020
  • 1 reply
  • 561 views

Im trying to share for collaboration but Saving just keeps spinning?   

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Correct answer jamesw23452092

Thanks, I rebooted and the issue went away.

 

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 30, 2020

HI James,

 

We are sorry to hear you are having trouble saving the cloud file in XD. Would you mind confirming if it's happening with all the files or with a specific file? Could you please confirm if you are using the latest version of XD? Is the file is not saving and keep on spinning? Are you able to save the file locally?

 

We will try our best to help.

 

Thanks,

Harshika

J
jamesw23452092AuthorCorrect answer
Inspiring
January 30, 2020

Thanks, I rebooted and the issue went away.

 

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 3, 2020

    Thank God. We are glad to hear you are back on track and thanks for your confirmation here. Please let us know if you face any issues related to XD in future. We'd be happy to help.

     

    Thanks,

    Harshika

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