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One of my colleagues gets this error message while she is working on a project where coediting is enabled. The following error message occasionally appears when there is only 1 person working in the document.
This introduces a significant and risk of losing work. I can confirm that the error is not due to unstable internet connection. All other applications work as normal.
Is this a known issue? Have similar cases been registered and if so, is there a workaround?
{Renamed By MOD}
Hi there,
We're so sorry to hear about the trouble. Our team is aware of the issue and a bug has already been logged. As of now, we don't have a workaround available. You can expect the improvement in a future release of Adobe XD, meanwhile, we will really appreciate your patience.
Regards
Rishabh
Will surely do that Ole. Thank you for your patience! Feel free to reach out if you need any other assistance,
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Hi there,
We're so sorry to hear about the trouble. Our team is aware of the issue and a bug has already been logged. As of now, we don't have a workaround available. You can expect the improvement in a future release of Adobe XD, meanwhile, we will really appreciate your patience.
Regards
Rishabh
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Hi Rishabh,
Thanks for your reply. Glad to hear that the team is aware of the issue. It would be great if you could update this thread when there is a bugfix in place.
Regards,
Ole Fredrik
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Will surely do that Ole. Thank you for your patience! Feel free to reach out if you need any other assistance,