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dhavalk77875471
dhavalk77875471
Inspiring
April 9, 2020
Answered

[Colllaboration]-After updates of XD the recently opened files vanished on home screen.

  • April 9, 2020
  • 1 reply
  • 993 views

It's more difficult to access or find the files which we were working on XD after the tool has been updated. It would be better if we access the recently open file after updating the XD. Thought?

 

This topic has been closed for replies.
Correct answer dhavalk77875471

We have the current version of XD available as (28.6). Could you please update to the current version? 

 

Let us know if that helps.

 

Thanks,

Harshika


Hi,

Yes, I updated the newer version of XD, and things are working fine.
Thank you for helping me out.

Cheers,
Dhavalkumar Katira

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
April 9, 2020

Hi there,

 

Thank you for reaching out and using Adobe XD. Based on what you said it looks like you are unable to see the recent file after updating Adobe XD. Would you mind confirming if you are able to see the file here as shown in the screenshot below? If not, please share the screenshot of your about XD info page. Are you getting any error message on the screen?

 

 

We will try our best to help.

 

Thanks,

Harshika

dhavalk77875471
dhavalk77875471Author
Inspiring
April 10, 2020

Hi Harshika,

Thank you for taking interest in the issue. 
No, I don't get any error, just after updating my XD, I lost my recently open files on recent/home screen of the XD.

Thanks again
Dhavalkumar Katira

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
April 12, 2020

Thanks for the confirmation. Is it possible for you to share the screenshot of your about XD info page in order to investigate on the issue?

 

I will try my best to help.

 

Thanks,

Harshika

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